We are looking for talented and dynamic Management Trainees who would work closely with department heads, undertaking function-specific responsibilities. After the initial training period, the Management Trainees would be allocated responsibilities relevant to one of the functions below:

Responsibilities :

• Project Management and delivery of end to end implementation of the product with the client – starting from Business process mapping to User Acceptance testing and taking the customer live with Darwinbox in a defined timeline

• Analyze business requirements and design solutions covering various functional scenarios and prepare presentations for client demo

• Prepare the blueprint documents, functional specifications in the Business process mapping stage and assist with the complete solution to the client for client-specific use cases

• Coordinate with the Development team and superiors to define any change request from the client and solution for the client-specific use case

• Plan and lead meetings and working sessions effectively with both client and product development teams

• Provide Key User Training and support customer to ensure sign off at each milestone as per project plan

• Guide the client through the change management process and managing both internal and external expectations

• Provide support to the client throughout the Implementation and Post Go-live support phase (before handing over to Customer Success team)

• Map benefits delivered through the implementation of Darwinbox HRMS

• Prepare documentation to hand over the account to Customer Success team

• Act as a techno-functional consultant and provide recommendations on HR processes to Darwinbox clients

• Configure and manage client’s instance on Darwinbox; assist and train clients to do it on their own

• Devise engagement plans that consider customer business goals and map product capabilities to achieve these goals

• Drive product adoption, increasing overall retention and achieve process success for customers

• Support clients during critical HR events like Appraisals, Increments etc.

• Support clients to resolve queries or bugs, as and when required

• Gather feedback on product experience during the entire customer lifecycle via targeted surveys

• Identify prime targets for up-sell/cross-sell and engage Sales team to execute on those opportunities

• Share best practices with clients on how to achieve product success with Darwinbox

• Identify risks proactively, mitigate and escalate as deemed appropriate

Desired :

• Master’s in Business Administration or equivalent degree

• Proficient in MS Excel, Word and PowerPoint

• Ability to multi-task, prioritize, and manage time effectively