1 Requirement Analysis:

• Understanding the functional aspects of the clients’ requirement

2 Efficient Task Execution:

• Raise clarifications / issues / concerns regarding work output to the lead on time

• Adherence to schedule / timelines.

• Maintain effective working relationship (Interpersonal) with team members and supervisors.

• Adhere to Organization policies and procedures.

• Participate in project and organization initiatives led by the Delivery leadership.

• Ensure appropriate classification and prioritization of tasks.

• Comply with defined process during task execution.

• Provide periodic task level updates as required.

3 Documentation:

• Assisting in creating documentations about client specific applications, project specific processes and workflows

• Creating application specific reports Eg: SLA KPI reports, performance aspects: number of transactions processed per day, no of successful transactions etc

4 Participation in Calls/Status reporting:

• Participating in daily standup calls and weekly calls

• Participating in creation of Weekly and Monthly reports to Clients.

5 Learning / Training:

• Understanding details of the quality processes and practices followed in the project from different sources

• Going through Project specific documents and bootcamps to learn about client application suites, technology stacks used in the client environment and client specific processes and tools(like Quality Center, JIRA).

• Attend any Knowledge Transition sessions conducted within the project to gain proficiency in project level knowledge.

• Completing the domain / technical / project relation training and certifications.