IBM Freshers Recruitment 2021 – Network Support Specialist
About the Role
- Job Category : Private jobs
- Job Role : Network Support Specialist
- Qualification : Bachelors Degree
- Total Vacancy : Various
- Experience : Entry Level
- Job Location : Multiple Cities
- Salary : As per norms
Detailed Job Description For IBM Freshers Recruitment 2021:
- Responds to general inquiries, offers quick, courteous sustained client service ensuring the customer is kept informed, updated, and promptly responded to.
- Answers inbound calls.
- Attempts first call resolution.
- Performs basic troubleshooting.
- Routes calls to appropriate department / next level teams.
- Manages day-to-day Incident and Service requests.
- Provides ticket status to customers as needed.
- Performs outbound call campaigns.
- Responsible to manage the Service Desk email box and assign emails to appropriate department.
- Handles other administrative tasks as requested by line manager.
Job Qualification and Skills Required For IBM Freshers Recruitment 2021:
- Excellent English language Skills are a must.
- Strong customer focus.
- Ability to work accurately and meet deadlines.
- Attention to detail and accuracy while being able to maintain higher workload.
- Professional and articulate.
- Effective communicator; able to liaise with confidence with both the internal and external parties.
- 0 – 1 year of previous experience in a customer support or administration function preferred.
- Strong computer skills and good levels of competence various business applications desirable.
How to Apply IBM Freshers Recruitment 2021:
- Eligible candidates are requested to click Apply Link ( Link on bellow).
- This link open new tab on your browser
- Read carefully above page and find apply button during this page
- Fill all of your academic qualifications, skill experience and other mandatory details.
- Upload your Resume or CV.
- Check the small print before submitting.
- If you’re shortlisted it’ll be shared through email or call
- Interview and Venue details also are going to be shared to shortlisted candidates through email.
- Most of the recruiter Interviews conducted through MS-Teams, Zoom and Google meet platform.
