IBM Freshers Recruitment 2021 | Network Support Specialist | Apply Now

IBM Freshers Recruitment 2021 – Network Support Specialist

About the Role

  • Job Category      :   Private jobs
  • Job Role      :   Network Support Specialist
  • Qualification      :   Bachelors Degree
  • Total Vacancy    :   Various
  • Experience :   Entry Level
  • Job Location      :   Multiple Cities
  • Salary                   :   As per norms

Detailed Job Description For IBM Freshers Recruitment 2021:

  • Responds to general inquiries, offers quick, courteous sustained client service ensuring the customer is kept informed, updated, and promptly responded to.
  • Answers inbound calls.
  • Attempts first call resolution.
  • Performs basic troubleshooting.
  • Routes calls to appropriate department / next level teams.
  • Manages day-to-day Incident and Service requests.
  • Provides ticket status to customers as needed.
  • Performs outbound call campaigns.
  • Responsible to manage the Service Desk email box and assign emails to appropriate department.
  • Handles other administrative tasks as requested by line manager.

    Job Qualification and Skills Required For IBM Freshers Recruitment 2021:

    • Excellent English language Skills are a must.
    • Strong customer focus.
    • Ability to work accurately and meet deadlines.
    • Attention to detail and accuracy while being able to maintain higher workload.
    • Professional and articulate.
    • Effective communicator; able to liaise with confidence with both the internal and external parties.
    • 0 – 1 year of previous experience in a customer support or administration function preferred.
    • Strong computer skills and good levels of competence various business applications desirable.

    How to Apply IBM Freshers Recruitment 2021:

    • Eligible candidates are requested to click Apply Link ( Link on bellow).
    • This link open new tab on your browser
    • Read carefully above page and find apply button during this page
    • Fill all of your academic qualifications, skill experience and other mandatory details.
    • Upload your Resume or CV.
    • Check the small print before submitting.
    • If you’re shortlisted it’ll be shared through email or call
    • Interview and Venue details also are going to be shared to shortlisted candidates through email.
    • Most of the recruiter Interviews conducted through MS-Teams, Zoom and Google meet platform.

    See also  HP Freshers Recruitment 2021 | Software QA Engineer | Apply Now